Lifestyle Coffins
Data security
Data Security Policy
Last updated: 4 August 2026
Lifestyle Coffins takes the security of customer information seriously. This page explains the measures we use to protect the information you give us. It should be read together with our Privacy Policy.
Secure website
Our website is served over an encrypted HTTPS connection using TLS. Information you submit through our forms, including enquiry details and uploaded images, is encrypted in transit between your device and our systems.
Payment security
We do not see, collect or store full credit or debit card numbers. All card payments are handled by our payment provider using their own PCI DSS compliant systems. Card details are entered directly into the provider's secure payment environment and are never held on our website or in our office systems.
Access control
Access to customer records is limited to the people who need it to prepare, produce or deliver an order.
Administrative access to our website and order systems is protected by individual accounts and strong passwords.
Access is reviewed and removed promptly when a person no longer requires it.
Hosting and infrastructure
Our website and order data are hosted with reputable commercial providers who maintain physical and network security controls at their data centres. Software and platform components are kept up to date with security patches.
Backups
Order and website data is backed up regularly so that information can be restored in the event of a system failure. Backups are held securely and access to them is restricted.
Data minimisation and retention
We only collect the information we need to fulfil an order, and we retain it only for as long as it is needed or as required by law. Information that is no longer required is deleted or de-identified.
Third party providers
Where we use third parties such as payment, delivery, hosting or IT providers, we choose established providers and require that they keep information confidential and use it only for the purpose we engaged them for.
Responding to a security incident
If we become aware of a security incident affecting personal information, we will investigate promptly, take steps to contain and correct it, and notify affected individuals and the Office of the Australian Information Commissioner where the Notifiable Data Breaches scheme requires us to do so.
Your part in keeping information safe
If you hold an account with us, please keep your password confidential and let us know immediately if you believe your account has been accessed without your permission.
Contact
If you have a question or concern about the security of your information, contact us at enquiries@lifestylecoffins.com.au or 1300 250 307.
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